Online Purchase Agreement

This Online Purchase Agreement ("Agreement") is entered into between EGV MEDYA EĞİTİM MATBAA TURİZM VE GAYRİMENKUL İTHALAT İHRACAT LİMİTED ŞİRKETİ ("Company"), with its registered address at Maltepe, Yedikule Çırpıcı Yolu No:1 D:133, 34010 Zeytinburnu/İstanbul, and the individual or entity ("Client") purchasing services from the Company.

The Company provides the following services:

• Web application development
• Website development and design
• Mobile and smart device applications
• Online marketing
• Corporate identity building
• Managed cloud hosting (Standard, Professional, Enterprise, and Managed WordPress)
• Professional business email solutions (ProMail, M365)

• Development projects require 50% upfront payment and 50% upon delivery.
• Subscription-based services require 100% upfront payment.
• Accepted payment methods: Credit Cards and Wire Transfer.
• Due to the nature of our services, all purchases are final, and refunds or cancellations are not available. However, we are committed to ensuring service quality and client satisfaction.

• The Company retains ownership of the source code for development projects.
• The Client retains ownership of their brand and name.
• For subscription-based services, the Company acts as a digital administrator for services such as domain names, hosting, and emails.

• Delivery timelines depend on the service type and project scope.
• Development projects include a 1-year warranty from the delivery date.
• Optional post-delivery support is available at an additional cost.

• The Company is not liable for third-party failures but will provide best-effort support.
• Any disputes shall be resolved according to the laws and regulations of Türkiye.

• The Company does not share client data with third parties.
• Client data is only used for internal administrative purposes.

EGV MEDYA EĞİTİM MATBAA TURİZM VE GAYRİMENKUL İTHALAT İHRACAT LİMİTED ŞİRKETİ